5y Onsite w/Predictive Detection Alerts/DMR/TRV Periph Notebook

Key Features

• Predictive AI-powered insights and proactive onsite support
• End user alerts and automated IT ticketing
• Remote problem diagnosis and support
• Onsite repair or replacement, anywhere work happens
• Solution Care Pack
• Defective Media Retention
• Travel Support

Reasons To Buy

Fast response times

Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.

Quickly resolve device issues for users

Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.

Description

Limit interruptions with remote support and convenient onsite repairs—all thanks to AI-powered predictive issue detection, alerts and automation.

Specifications

Features
UNSPSC-code	81111812
Supplier features
Warranty coverage	In warranty
Support type	AI-powered insights w/onsite repair
Service method	Onsite and Predictive Support
Response time	Next business day response
Place of service	Remote and Onsite
Duration	5 years
Coverage period (months)	60
Coverage details	Standard workdays - 9 hours
Care Pack type	Electronic
Additional support option	Defective media retention; Travel coverage; PC Solution
Technical details
UNSPSC-code	81111812