3 year OFFSITE Notebook HW Supp

Key Features

• Remote problem diagnosis and support
• Offsite repair or replacement

Reasons To Buy

Extended warranty

Expand your protection on your HP devices with repair for up to 5 years without additional out-of-pocket expenses.

Remote support

Get employees back to productivity with convenient remote support that aims to solve device issues with 85% first time resolution.^[1,8]

Device remediation

For more complex issues, choose more cost-efficient diagnosis and repair with HP offsite support.^[1]

Description

Depend on quality remote troubleshooting for most PC issues when you need additional support, but budgets are tight, with HP Essential Support. Devices needing repair can be picked up or shipped to an HP expert facility for remediation.^[1]

Specifications

Features
Number of years	3 year(s)
Type	Pick-up&return
Compatibility	Notebooks
UNSPSC-code	81111812
HP segment	Business, Enterprise
Supplier features
Warranty type	S
Warranty coverage	In warranty
Support type	Offsite repair
Service method	Depot repair
Response time	Repaired within 3-7 business days
Place of service	Offsite
Logistics options	Courier pick up and return
Duration	3 years
Coverage period (months)	36
Coverage details	Standard workdays - 9 hours
Care Pack type	Electronic
Additional information	excludes external monitor
Technical details
Number of years	3 year(s)
Type	Pick-up&return
Compatibility	Notebooks
UNSPSC-code	81111812