Upgrade from 3Y Basic Onsite to 3Y ProSupport

Description

ProSupport for PCs is the right offering for all commercial businesses. Featuring 24x7 direct access to in-region engineers, next business day onsite repairs, and automated, proactive issue resolution with telemetry-driven insights, ProSupport reduces end-user downtime while freeing up IT time to focus on higher-value projects.

Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.

*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.

Specifications

Features
Web support	Yes
Troubleshooting	Yes
Number of years	3 year(s)
Service time (hours x days)	24x7x365
Phone support	Yes
License quantity	1 license(s)
Technical details
Number of years	3 year(s)
Service time (hours x days)	24x7x365
Phone support	Yes
License quantity	1 license(s)